Les rubriques
What is my period of reflection?
Réponse :
You have a right of return within 14 days of receiving the shipment. For this purpose, please request a return number from our customer service.
The refund will be made within 30 days of our receiving your returned order, by crediting the account linked to the credit card used for the payment.
Egalement dans cette rubrique :
- How do I return an item?
- I just received an email informing me that the after sales service has received my parcel, when will I be refunded?
- I just received an email informing me that the after sales service has received my parcel, when will I receive the item in exchange?
- I've asked for my order to be refunded, how will I be refunded?
Vous souhaitez obtenir plus de renseignement, voici nos coordonnées afin de nous contacter:
Par écrit
2 Avenue de l’Energie - 67800 Hoenheim
2 Avenue de l’Energie - 67800 Hoenheim