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The status of my order is "Refus paiement" (payment refused), what should I do?

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If your order indicates "Refus paiement" (Payment Refused) it means that the bank transaction to pay for your order has failed.

An e-mail was sent informing you and confirming that the order was cancelled.


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You need additional information, here are our details for you to contact us :

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2, avenue de l'énergie - 67800 HOENHEIM